Frequently Asked Questions

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HOW DO I PLACE AN ORDER?

Select the design you are interested in and email us to provide you with the prices and details on orders@noorahefzi.com

DO YOU SHIP INTERNATIONALLY AND HOW LONG DOES IT TAKE?

We ship worldwide. The estimated time of delivery is between 2-5 days, depending on the country.

WHERE ARE YOU BASED?

We are based in Dubai, United Arab Emirates. 

HOW LONG DOES IT TAKE FOR AN ORDER TO BE READY?

After the payment is received, an order will take around 7-10 days to be ready, depending on the work required. 

WHAT TYPE OF PAYMENT DO YOU ACCEPT?

We accept Paypal, Bank Transfer and Money Wire.

WHAT IF I’M NOT SATISFIED WITH MY PURCHASE?

Our priority is to make sure the customer is happy with their purchased. If you feel that you are unhappy with the item you purchased, you may return it for an exchange with another item.